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MyGP, a digital self-care channel for users

Intellect Report
MyGP, a digital self-care channel for users

Grameenphone has launched their exclusive digital self-care channel MyGP, for customers to access all GP services, offers, bonus and rewards on tuesday.      

MyGP App will be the single digital channel which lets customers interact with GP through its rich and personalized user experienceThe app is available for downloading in Google Play and Apple Store, This exclusive channel for Grameenphone users will help them to manage all GP services with efficiency and ease.

Regular data charge will be applicable for download and usage of the app. The app can also be used offline, but real time information will not be updated when not connected to the internet.

Both prepaid and postpaid users can use the app. A user’s current bill, usage, remaining data, call rates, STAR status & offers will be shown in the top of the dashboard.

Using GP internet, users will be automatically logged in, but if they are on Wi-Fi, they need to log in using a Connect ID, which is the login solution of Telenor. If a user changes his/her handset, they have to re-install the app on the new device.

Development of MyGP is a continuous process and users will get new features every now and then to be updated with all GP services

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